Four Core Models for Scoping Requirements

This course will help you visualize the scope of your next project! Upon completion you will confidently illustrate relationships between entities, depict primary and secondary actors, model the inputs and outputs of a system boundary, and map the flow of activities in a process. Additionally, workshop charters and tips will help you facilitate effective collaboration with your stakeholders.


You Will Learn About


  • Connector.

    Relationship Map

    A Relationship Map is a visual diagram that allows you to see a broad view of connections between business entities. A relationship map presents an illustration of who plays a role in the business processes and operations, and helps you gain a high-level understanding of which roles interact and why.

  • Connector.

    Use Case Diagram

    A Use Case Diagram is an illustration of a system’s intended functional user goals, its surrounding actors, and relationships between the actors and the user goals. More simply stated, a Use Case Diagram is a visual that focuses on a specific system domain and conveys a high-level understanding of the user roles that interact with it and why.

  • Connector.

    Context Diagram

    A Context Diagram is a focused view of a system boundary and the user roles that supply information and materials to and receive information and materials from the system boundary.

  • Connector.

    Process Map

    A Process Map is an illustration of the interaction across multiple roles, and the sequence of activities performed by each role. A process map presents a visual of who does what and in what order.

  • Connector.

    Facilitated Workshop Charter

    An example workshop charter (.docx) and workshop visual aids (.pptx) are provided as downloadable course materials to help you succeed. Follow Roxanne’s tips to effectively facilitate the creation of these models with your stakeholders.

Course Specifications


  • Lessons:          21 Lessons

  • Quizzes:          21 Quizzes

  • Video:               2 Hours and 13 Minutes

  • Skill Level:        All Levels

  • Language:        English

  • Price:                 $58

  • Audience:

      Business Analysts
      Project Managers
      Product Owners
      Stakeholders
      Development Team
      Quality Analysts


  • Includes:

      Instructor Support
      Lifetime Access
      Certificate of Completion
      Course Download Materials
      30-Day Money Back Guarantee

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Course Curriculum


1. Four Core Models Course Introduction

1. Four Core Models Course Roadmap        4:35

2. Workshop Charter Overview        6:46

3. The Shopping Cart Project        2:12

2. Relationship Map

4. What is a Relationship Map?        4:37

5. Relationship Map Symbols        9:39

6. Facilitated Workshop Activities for Building a Relationship Map        5:31

7. Testing Your Understanding of a Relationship Map        4:07

3. Use Case Diagram

8. What is a Use Case Diagram?        5:14

9. Use Case Diagram Symbols        9:51

10. Facilitated Workshop Activities for Building a Use Case Diagram        8:19

11. Testing Your Understanding of a Use Case Diagram        3:51

4. Context Diagram

12. What is a Context Diagram?        3:24

13. Context Diagram Symbols        6:45

14. Facilitated Workshop Activities for Building a Context Diagram        7:40

15. Testing Your Understanding of a Context Diagram        3:56

5. Process Map

16. What is a Process Map?        4:37

17. Process Map Symbols        10:47

18. Facilitated Workshop Activities for Building a Process Map        11:01

19. Testing Your Understanding of a Process Map        4:24

6. Reducing Missed Requirements

20. The Power of Four        10:12

21. Economies of Scale and General Recommendations        5:25

Course Downloads


  • Job Aid: Four Core Models for Scoping Requirements
  • 4 Flawed Diagrams (PNG)
  • 4 Corrected Diagrams (PNG)
  • Workshop Charter: Relationship Map
  • Workshop Charter: Use Case Diagram
  • Workshop Charter: Context Diagram
  • Workshop Charter: Process Map
  • 4 Workshop Visuals (PPT)

For Those Seeking To


  • Improve collaboration and communication with stakeholders
  • Expand knowledge of modeling techniques and industry best practices
  • Visually represent the scope of requirements
  • Model various aspects of your project
  • Improve skills for facilitating a requirements workshop
  • Reduce the risk of missed requirements

You Will Be Able To


  • Illustrate the entities within the scope of your project
  • Depict the interaction of primary and secondary actors with a system domain
  • Represent inputs to and outputs from a system boundary
  • Visualize the sequence of activities between roles in a process flow
  • Identify inaccuracies in the models through aspects of traceability

Your Instructor


Roxanne Miller, CBAP

The Requirements Super Freak has been involved in the Information Technology (IT) industry since 1984 and founded Requirements Quest® in 2001. She has been consulting on requirements process improvement and business analysis practices for over 20 years. Roxanne earned a bachelor degree in Management Information Systems (MIS) at the University of Wisconsin—Eau Claire, USA.
Learn more about Roxanne here!

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