Questions About Public Workshops


Online registration (including payment) is preferred. Upon successful payment, an email is sent to the primary email associated with the billing contact.


An email is also sent to the administrator with notification of a new registration. The administration reviews the order, and sends each registered attendee a training confirmation email. If you believe you (or someone on your behalf) has registered, please send an email to inquire@requirementsquest.com to confirm your registration.
Public courses are scheduled for delivery in Madison, Wisconsin approximately once per calendar quarter (March, June, September, and December).
Contact us to request the addition of a course.
Currently, our public courses are scheduled quarterly for delivery in Madison, Wisconsin.
We will schedule additional courses in any location upon request (minimum guaranteed number of attendees is 8). Contact us to request a course in your location.
Requirements Quest is an International Institute of Business Analysis (IIBA) Endorsed Education Provider (EEP).

Individuals applying for the CCBA or CBAP can earn education hours toward application requirements. Individuals renewing certification also earn Continuing Education Units (CEUs).

Certificates of Completion are issued (upon written request) for IIBA-endorsed courses up to 4 years following the date the training is delivered. Certificates of Completion may be requested by the Attendee for any training session that is a duration of 4 hours or more.

Requirements Quest is an International Institute of Business Analysis (IIBA) Endorsed Education Provider (EEP). Certificates of Completion are issued (upon written request) for IIBA-endorsed courses up to 4 years following the date the training is delivered.
Certificates of Completion may be requested by the Attendee for any training session that is a duration of 4 hours or more.
Following successful course completion, Attendees may Request a Certificate of Completion. Upon verification, PDF certificates are delivered by email (paper certificates are not issued).
Public courses delivered in Madison, WI are held at the Courtyard® by Marriott® Madison East.
Address: 2502 Crossroads Drive, Madison Wisconsin 53718
Phone: +1-608-661-8100

For the location address, driving instructions, and accommodation reservations, please contact Courtyard® by Marriott®.

For an optimal experience, we like to keep class size to 15 or less. Our “absolute maximum” is typically 18 attendees.

The number of attendees allowed can vary up or down depending on the venue, course duration, and audience experience level.

All training materials needed are provided as follows:
student manual or participant guide
exercise workbook
handouts and worksheets
note pad and pen
quick-reference job aids
All training materials are provided.

As thermostat temperature in training rooms can be a challenge to regulate comfort for all participants, we highly recommend dressing in layers or bringing a jacket or sweater.

Our public courses are typically full-day or multiple-day workshops. These start at 8:30 am, and finish before 4:30 pm.
The following applies to all public courses delivered in Madison, Wisconsin. For all other sessions, please refer to the logistics information emailed to you in the training confirmation.

The following beverages are provided from the course start time until lunch: coffee (regular), bottled water, and a variety of bottled sodas.
The following beverages are provided after lunch through the course end time: bottled water and a variety of bottled sodas.

A Bistro Choice* is provided for lunch.
*Training attendees make their own Bistro Choice lunch selections in the morning on each day of training. Selections usually offered are as follows:
Caesar salad (option to add chicken), Citrus spinach salad (option to add chicken), Roast turkey BLT sandwich, Cheddar French dip, and Tuna salad sandwich. Chips or fruit cup accompanies all sandwiches. A choice of dessert compliments all Bistro Choice lunches. Choice of beverage includes Pepsi soft drinks, bottled water, or iced tea.

We do our best to accommodate special requests. Simply reply to your training email confirmation to make a request.

We would like you to be comfortable. Most attendees wear business casual or casual.

You might want to dress in layers to adapt to the room temperature being either too cool or warm for your personal comfort.

Questions About Private Onsite Training


The Requirements Quest training is intended to bring industry terminology, standards and best practices into your organization. For optimal results, minimal customization is recommended to our core “canned” training courses. Rather, our courses are also designed to be modularized. That is, each course is comprised of units (modules) of content and material.

Our modularized approach offers our clients the option to pick and choose from a variety of topics to construct a training workshop that hones in on their specific needs.
This modularized approach provides greater flexibility and helps clients to manage training budgets more effectively and optimize training investments.

All of the Requirements Quest instructor-led, training courses are designed to maximize student learning through case study and hands-on application through exercises. Tools are not recommended until practitioners demonstrate proficiency with applying the process.
We have delivered training to our clients all across the United States, and internationally in Canada, Mexico, Australia, and New Zealand.
Upon request, we’ll train in any location world wide.
For an optimal experience, we like to keep class size to 15 or less. Our “absolute maximum” is typically 18 attendees.

The number of attendees allowed can vary up or down depending on the training facility (venue), course duration, and audience experience level (anticipated interaction).

For an optimal learning experience, we aim for at least 8 attendees.
However, the minimum can be higher or lower depending on the audience experience level, training duration, and training topics (content).
Training quotes may be provided on a per-attendee or flat-rate basis.
Training costs at per-attendee rates usually include a Guaranteed Minimum number of attendees. For invoicing, the client guarantees a minimum number of attendees.
EXAMPLE
A client requests an onsite training session for 10 people, and agrees to a per-student rate of $200, and a guaranteed minimum number of attendees at 8.
If 11 people actually attend, the client is invoiced for $2200 (11 x $200). If only 7 people actually attend, the client is invoiced for $1600 (8 x $200).
Instructor/Consultant travel expenses (including, but not limited to, hotel, airfare, rental car, parking fees, mileage, and meal per diem) for travel outside a 50-mile radius from the Requirements Quest home base, Madison Wisconsin, are the responsibility of the client.
All training materials needed are provided as follows:
student manual or participant guide
exercise workbook
handouts and worksheets
quick-reference job aids

Whenever and wherever possible, training costs may be decreased if the client can print materials in-house or distribute materials to attendees electronically.

Unless otherwise negotiated, your organization would be expected to provide the following training supplies:

flipchart easel (1 for every 3 attendees)
flipchart paper (self-adhesive)
flipchart markers (per easel: multi-color pack of 4)

LCD projector (Windows compatible)
HDMI cable (projector to personal laptop)
Projection Screen (or equivalent)

Notepads and pens

Additional items may be requested in advance, and with client pre-approval.

The Instructor will use their own personal laptop computer. Internet access is not necessary.

Unless otherwise agreed, Requirements Quest will print all materials, and printing costs are absorbed in the per-student rate. Printed training materials will be shipped to the client site usually 1 week prior to the scheduled start date. Shipping costs are invoiced to the client at actual cost.

Start and finish times are established in advance with the Instructor.

Full-day and multiple-day training sessions are often conducted from 8:30 am to 4:30 pm, with a 45-minute lunch break.

4-hour training sessions are often conducted from 8:00 am to 12 noon, or 1:00 pm to 5:00 pm.

Times are ultimately coordinated to best accommodate the client’s culture and needs.

The expense for food and beverages for onsite training sessions are the responsibility of the client.
Lunch provisions are encouraged when the training facility is not in close proximity to an onsite cafeteria, or when attendee team-building is an objective.
Requirements Quest is an International Institute of Business Analysis (IIBA) Endorsed Education Provider (EEP).

Individuals applying for the CCBA or CBAP can earn education hours toward application requirements. Individuals renewing certification also earn Continuing Education Units (CEUs).

Certificates of Completion are issued (upon written request) for IIBA-endorsed courses up to 4 years following the date the training is delivered. Certificates of Completion may be requested by the Attendee for any training session that is a duration of 4 hours or more.

Requirements Quest is an International Institute of Business Analysis (IIBA) Endorsed Education Provider (EEP). Certificates of Completion are issued (upon written request) for IIBA-endorsed courses up to 4 years following the date the training is delivered.
Certificates of Completion may be requested by the Attendee for any training session that is a duration of 4 hours or more.
Following successful course completion, Attendees may Request a Certificate of Completion. Upon verification, PDF certificates are delivered by email (paper certificates are not issued).

Questions About Consulting


A) Requirements Quest doesn’t just keep up with industry standards; we’re involved in setting the standards! Requirements Quest’s instructors are Certified Business Analysis Professionals (CBAP®) and participate in various levels of the IIBA®. We make it our business to stay current, and to actively and frequently communicate industry changes to your organization.

B) Our core competency is helping your organization implement a documented, repeatable requirements process. Your staff will adopt the requirements activities that need to get done. A particular template or tool is not the “process.” Rather, following a process means knowing what activities to do and when, and what deliverables to create and when. Don’t just take our word for it. Our clients will tell you, “The Quest process works.”

C) Requirements Quest measures our success by your success—literally! We help you put metrics in place so that you see the return on investment of your training dollars. We assist you in putting metrics in place to track and report improvement in your projects resulting from better requirements practices.

D) Quality requirements take a collaborative team effort. As such, Requirements Quest applies a role-based approach to training, which delivers training just in time to those who need it (typically one project team at a time prior to the start of a project). In addition to the “Business Analyst” role, your teams (including both business and technical subject matter experts) will learn how to work together on business requirements to get the project results you want.

E) Requirements Quest delivers on practical techniques that can be applied immediately after training. This translates to a significant, noticeable return on your training investment.

F) Requirements Quest’s instructors contact all students approximately 2 to 4 weeks following a training event. This is done to provide post-training support and answer students’ questions and concerns. Instructors are accessible to students following training on an on-going basis. Requirements Quest is your business analysis resource.

Requirements Quest has clients across many industries such as insurance, banking, manufacturing, healthcare, government, merchandising, and higher education. We also serve a number of consulting firms who send their Business Analyst and Project Manager Contractor resources through our training.

We have an extensive list of client references available upon request.

Please view some of our client testimonials.

Requirements Quest has extensive experience providing and managing process improvement efforts for our clients. We have helped clients achieve CMMI Maturity Level 2 certification in the Requirements Management discipline (one of the seven key process areas required for maturity level 2). We also assist clients with development life cycle process improvement, and business analysis skills enhancement.

The majority of our engagements with clients are for the purpose of implementing a documented, repeatable requirements process, with an emphasis on business analysis skills development. We have a number of clients who are willing to speak with you directly to answer questions about our relationship and their successful requirements process improvement efforts.

The quest for “good requirements” is not constrained by organization size. Requirements Quest has helped organizations of various sizes from small to multi-national conglomerates.
The quest for “good requirements” has no boundary or geographic limitations. Our consultants are willing to travel to where they can add value.
Requirements Quest partners with a number of consulting firms that provide services that are complimentary to ours such as business analysis staff augmentation, project management, strategic planning, and technical development. By partnering with other firms that share the same philosophy regarding customer service and high level of business integrity and professionalism, Requirements Quest is able to offer a broader spectrum of services. We partner with firms that share our mission. That is, provide the right solution to meet our customers’ needs.
We believe strongly is helping our clients and practitioners become effective and efficient in the execution of best practices. Requirements management automation tools can support and enhance practitioner proficiency. While we do not officially endorse any specific product or software company, there are two applications that incorporate Roxanne Miller’s book, The Quest for Software Requirements. Visit Requirements Management Software in our library of resources.Requirements Management Software
Requirements Quest is a Women’s Business Enterprise (WBE);
Certificate # 2005125835.
Yes. Requirements Quest is a proud member of the Greater Madison Chamber of Commerce in Madison, Wisconsin, USA.
We have a thorough familiarity with IIBA® Business Analysis Body of Knowledge (BABOK®). The BABOK® is not a methodology (process). Rather, it provides guidance on business analysis tasks and deliverables. The International Institute of Business Analysis (IIBA®) is a non-profit organization devoted to the standards and development of business analysis professionals. Requirements Quest’s instructors are Certified Business Analysis Professionals (CBAP®) and participate in various levels of the IIBA®. Requirements Quest is an IIBA® Endorsed Education Provider (EEP) and our courses align with BABOK® standards. Our instructors actively participate in local IIBA® chapters to lead CBAP® study groups and help develop other Business Analysts.
For more information, visit https://www.iiba.org.
We have a high familiarity with Capability Maturity Model Integration (CMMI®). Requirements Quest has worked with clients to reach Maturity Level 2 (Managed Process) certification. Requirements Management is one of seven process areas assessed at maturity level 2. Requirements Development is an assessed process area at maturity level 3. Requirements Quest applies the CMMI® framework in the solution phases, which are outlined in the Solution Options Summary section of this document.
For more information, visit https://cmmiinstitute.com.
We have a high familiarity with IEEE. IEEE is a non-profit organization and the world’s leading professional association for the advancement of technology. The IEEE name was originally an acronym for the Institute of Electrical and Electronics Engineers, Inc. The IEEE has helped the software industry establish standards such as the Software Requirements Specification (SRS) std-830. Requirements Quest uses many IEEE software requirements engineering standards to offer clients templates for consistency in requirement deliverables.
For more information, visit https://www.ieee.org.
We have a high familiarity with IBM’s Rational Unified Process (RUP). RUP is an iterative, object-oriented and web-enabled approach to software application development. RUP establishes four phases of development, each of which is organized into a number of separate iterations that must satisfy defined criteria before the next phase is undertaken: in the inception phase, developers define the scope of the project and its business case; in the elaboration phase, developers analyze the project’s needs in greater detail and define its architectural foundation; in the construction phase, developers create the application design and source code; and in the transition phase, developers deliver the system to users. Within a given iteration, a number of disciplines might be applied to provide a tangible work product at the completion of each iteration. RUP applies nine disciplines: Business Modeling, Requirements, Analysis & Design, Implementation, Test, Deployment, Configuration & Change Management, Project Management, and Environment. Requirements Quest recommends activities and deliverables from the RUP methodology as part of the Business Analyst’s toolkit for eliciting, analyzing, representing, validating, and managing changes to business requirements. The Requirements Quest process is applicable in any development methodology whether it is traditional waterfall, iterative, or agile.
For more information, visit https://www.ibm.com/software/rational
We have a high familiarity with The Zachman Framework™. The Zachman Framework is not a methodology (a process). Rather, it is an ontology (structure) for describing the Business Enterprise. Typically depicted by a 6 column x 6 row “matrix,” the Zachman Framework represents the intersection between the fundamentals of communication and transformation. Communication is described in the columns of the matrix as What (inventory), How (process), When (timing), Who (organization), Where (network), and Why (motivation). Transformation, or the stage in the development, is described in the rows of the matrix as Identification (scope), Definition (business), Representation (system), Specification (technology), Configuration (component), and Instantiation (operations). Requirements Quest uses the Zachman structure to drive the elicitation and validation of requirements. It is particularly useful in asking the right questions of the right people.
For more information, visit https://www.zachman.com.
We have some familiarity with Six Sigma through working with clients who apply it. Originating in the manufacturing industry, invented by Motorola, to maintain quality assurance, Six Sigma is a holistic approach to business improvement that applies philosophy, performance metrics, improvement frameworks, and a toolkit. Requirements Quest includes a number of recommended metrics to demonstrate process effectiveness, as well as individual business analysis performance. The improvement framework we use is based on the CMMI® guidelines.
For more information, visit https://www.intrarts.com/Motorola/sigma.
We have some familiarity with International Organization for Standardization (ISO). ISO provides over 17,000 standards across a wide variety of subject and technical fields, for example, computer software programming languages. While not familiar with specific ISO standards, Requirements Quest is aware of the affects that ISO standards have on the identification and definition of nonfunctional requirements.
For more information, visit https://www.iso.org.
We have a high familiarity with agile development approaches. Our consultants have undergone formal training courses in SCRUM.

Many of our clients are practicing agile principles, and have specifically requested that Requirements Quest deliver training to their staff on agile requirements practices. In response to this need, we have launched Adapting Requirements Practices for Agile Projects.Adapting Requirements Practices for Agile Projects.

Questions About Products and Resources


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